# Workspaces

Agora clique nos tópicos abaixo para navegar pelo assunto com mais agilidade:

* [Workspace Digital
  ](/plataforma/workspaces/workspace-digital.md)
* [Workspace Presencial](/plataforma/workspaces/workspace-presencial.md)
* [Workspace Ticket](/plataforma/workspaces/workspace-ticket.md)
* [Workspace QA](/plataforma/workspaces/workspace-qa.md)
* [Pesquisar Protocolo](/plataforma/workspaces/pesquisar-protocolo.md)

<figure><img src="/files/mSNAonIz3IODc3YV0jVw" alt=""><figcaption></figcaption></figure>

<p align="center"><sup><strong>Figura 1: Tela do Workspaces.</strong></sup></p>

Veja na **Figura 1** a tela onde centralizamos nossas interfaces de atendimento. São as áreas de trabalho dos atendentes propriamente ditas. A página mostra os **canais de atendimento disponíveis** no Workspaces. Cada botão representa um tipo de canal e exibe seu status atual:

* **Digital**
* **Ticket**&#x20;
* **Presencial**&#x20;
* **QA**

<figure><img src="/files/YddF6dXn6ueEdlhGBsbn" alt="" width="509"><figcaption></figcaption></figure>

Os canais são exibidos de acordo com as permissões concedidas ao perfil de acesso.

{% hint style="info" %}
Para saber mais sobre **Perfil de Acesso**, clique [**aqui**](/plataforma/configuracao/seguranca/perfis-de-acesso.md).
{% endhint %}


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