Menu of features related to service configurations
Here you learn how to configure and monitor your operation on the platform, whether it is digital service, in-person, ticket or QA. It is the space par excellence for the manager of the tato.
(If you want to access the agents' workspace click here).
Here you will find:
Service metrics and dashboards;
Registration and management of features;
Operation settings;
Linking users to features.
Within this area, the main tools used by agents and those responsible for configuring and monitoring services are available.
Now click the topics below to navigate the subject more quickly: