Shows the list of messages that were prevented from entering the system based on the configured blocking rules and phrases.
Here, you can track which emails were blocked, understand the reason for the block, and view information such as sender, recipient, subject, applied rule, and date of the event.
Figure 1: Blocked emails.
Screen features
View blocked emails
Check all messages that were not processed by the system due to blocking rules.
Filter results
Use the Filters to refine the listing by period or other available criteria.
Export information
Export the list of blocked emails using the Export.
View details
Access information for each blocked email via the action available in Action.
Access the blocked email via the action available in the listing, allowing you to view the full content of the message.
Figure 2: View email button.
Allow the analysis and auditing of blocked emails, provides transparency about messages blocked by the feature and helps validate the configured blocking rules.
Figure 3: Open blocked email.
Filter Blocked Emails
The Filter modal allows refining the listing of blocked emails, making it easier to locate specific messages according to the selected criteria.
Figure 4: Filter modal.
Filter fields
Period
Defines the date range for displaying blocked emails.
Blocking Rules
Allows selecting one or more rules that were responsible for blocking the messages.
Rule
Filters based on the entered rule.
From
Allows filtering by the sender's address.
To
Allows filtering by the recipient's address.
Export
The modal Export allows sending by email the list of information displayed on the screen, according to the applied filters.
Figure 1: Export modal.
In the field Email, provide the recipient's email address that will receive the file.
Choose the export format desired:
CSV: recommended for analysis in spreadsheets;
PDF: recommended for viewing or sharing.
Click Export to start sending the file.
To cancel the action, click Cancel or close the modal.
The file will be generated based on the filtered data and sent to the provided email, facilitating sharing and analysis of the information.
