No Support, it is common for us to ask for a diagnostic when the complaint is about some network error. See how to run the diagnostic in the step-by-step below:
Perform this action when you are having difficulty doing something on the platform. Example: pulling a service. Especially if this action results in displaying an error message in red.
If something is also flagged in red in the diagnostic above, screenshot the alert and send it to us in the Support.
By doing this we will be able to identify more quickly whether the problem is with us or with your network or firewall.
Want to learn about the most common errors that appear in a diagnostic? Click here.
