Offers an individualized view, allowing each user to consult only their own tickets.
Reports List
Figure 1: List of the tickets report by agent.
The Tickets Report works similarly to the Agent Service Report: it displays only the tickets related to the user, allowing you to track the history, apply custom filters and export data for analysis.
The filters remain the same as on the Tickets Report screen, as does the way to export the report, check here!
