General Settings
Define general settings for Marketing campaigns, indicating mandatory fields and event recording.
Here you enable and disable settings that affect the overall operation of Marketing.
Access: Marketing / Settings / General Settings, as shown in Figure 1:
Figure 1: General Settings.
Available Settings
1. Department required when creating the campaign
Figure 2: Department Required in Campaign.
Description:
This setting conditions the creation of the campaign (see here) on the selection of the departments linked to the user here.
When to enable:
Enable this setting when you want to ensure that all campaigns are associated with a specific department, facilitating:
Quota control by department
Organization of campaigns by area
Reports segmented by department
Traceability of resource usage
When to disable:
Disable if you only have one department registered in Marketing.
2. Department required when creating a single notification
Figure 3: Department Required in Single Notification.
Description:
This setting conditions the department information when creating a single notification here.
When to enable:
Enable this setting when you want to ensure that all single notifications (one-time and direct sends) are linked to departments, providing:
Quota control even for single sends
Complete organization of all types of sending
Full traceability of communications
When to disable:
Disable if you only have one department registered in Marketing.
3. Log event in campaign notification
Figure 4: Log Event in Campaign Notification.
Description:
This setting allows the logging of events in the campaign notification.
When to enable:
Enable this setting when you need detailed logging of events related to campaign notifications. Useful for:
Identification of delivery issues
Detailed performance analysis
Compliance and traceability
Identification of failures or errors
When to disable:
We do not recommend disabling.
Step 1: Enable or Disable Settings
Figure 5: Activation Buttons.
For each setting:
Locate the desired setting
Click the toggle button on the right side
The button turns purple/active when the setting is enabled
The button turns gray/inactive when the setting is disabled
You can enable or disable multiple settings
Step 2: Save Settings
Figure 6: Confirm Button.
After enabling or disabling the desired settings:
Click the Confirm button at the bottom of the page
The settings will be saved and applied immediately
The system will confirm that the changes have been saved
Attention: Changes only take effect after clicking Confirm. If you leave the page without confirming, the changes are not saved.
