Alternative schedules

Manage alternative schedules that can be activated in support units to temporarily replace the standard support schedule.

On this page, you can configure and apply alternative schedules to temporarily adjust the operation of service units. These schedules can be used in specific situations, such as holidays, events, or operational changes, replacing the standard schedules defined in the Service Schedule.

To access it, go to Service / In-Person Service / Alternative Schedules, as shown in Figure 1 below:

^{Figure 1: Path to Alternative Schedules.}

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Alternative Schedules List

The main page displays all registered alternative schedules, as shown in Figure 2 below:

^{Figure 2: Alternative Schedules List.}

Each row in the list presents the following information:

• Description — identifier name of the alternative schedule.

• Active — indicates with a green icon whether the alternative schedule is active.

The actions available in the Action column are:

• Edit () — opens the alternative schedule editing form.

• Delete () — permanently removes the alternative schedule.

To create a new alternative schedule, click the New button at the top of the page.

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Add Alternative Schedule

When clicking on New, the creation page is displayed, as shown in Figure 3 below:

^{Figure 3: Alternative Schedule creation form.}

Fill in the fields below:

• Description — identifier name of the alternative schedule (e.g., "Labor Day", "Municipal Holiday").

• Alternative schedule — field to enter a schedule in HH:MM format. Click the + button to add it to the list.

The added times are displayed in the table below, with the option to remove them individually using the trash icon in the Action.

After configuring the desired times, click Confirm to save.

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Edit Alternative Schedule

When clicking the edit icon of an existing alternative schedule, the editing page is displayed, as shown in Figure 4 below:

^{Figure 4: Alternative Schedule editing form.}

In addition to the fields for Description and adding new times, the editing provides the field:

• Active — Button that activates or deactivates the alternative schedule. When activated in a service unit, the schedules registered here replace the standard schedules of that unit's service schedule.

After making the changes, click Confirm to save.

Attention: For an alternative schedule to take effect in a unit, it must be linked and activated in the settings of the respective Service Unit.