Department

Allows creation of departments and management of linked users.

Now click the topics below to navigate the subject more quickly:

The department screen is a user interface that allows users to manage an organization's departments. This screen offers essential functionalities, including the ability to:

  • Create

  • Delete

  • Edit

  • List

The department is a digital representation of what you physically have in your company. It's like your finance department, for example, but in digital form.

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Departments are linked to a service group and to a user, to access these topics click the blue link.

Register a department

Figure 1: Adding a new department.
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Create departments and link the necessary users to them. Click here to access Link user to department.

Edit Department

Figure 2: Editing a Department.

You can edit all the data present in the department:

  • Name;

  • Maximum number of attendances per agent;

  • Color.

In addition, you can deactivate it, and reactivate it when necessary.

Next to the edit icon you see the trash can, in case you want to delete this department.

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